Terms of service

Welcome to Akshithara Jewels. By accessing or using our website and placing an order, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, please do not use our website.

1. General

These Terms and Conditions govern the use of the Akshithara Jewels website and all purchases made through it. We reserve the right to update or modify these Terms at any time without prior notice. Any changes will become effective immediately upon publication on this website.

2. Eligibility

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

3. Products

We strive to ensure that all product descriptions, images, prices, and specifications are accurate. However:

Product colors may vary slightly due to differences in screen displays and lighting.
Minor variations in color, finish, texture, or handcrafted details may occur and are not considered defects.
Product availability is subject to change without notice.

We reserve the right to discontinue or modify any product at any time.

4. Pricing

All prices displayed on the website are subject to change without prior notice.
Prices are shown in the applicable currency selected on the website.
Taxes, shipping charges, customs duties, and other applicable fees may be charged separately where applicable.

5. Orders

Akshithara Jewels reserves the right to:

Accept or reject any order.
Cancel any order due to pricing errors, stock unavailability, suspected fraud, or other legitimate business reasons.
Contact customers for additional verification before processing an order.

If an order is cancelled after payment has been received, any eligible refund will be processed using the original payment method.

6. Payment

We accept payment through the payment methods made available during checkout. By placing an order, you confirm that you are authorized to use the selected payment method.

7. Shipping

Orders are shipped according to our Shipping Policy. Delivery times are estimates only and may vary due to courier services, customs clearance, weather conditions, public holidays, or other circumstances beyond our control.

International customers are responsible for any customs duties, import taxes, VAT/GST, customs clearance fees, or other charges imposed by their destination country.

8. Refunds

Akshithara Jewels follows a strict No Refund Policy.

Refunds are considered only if:

The product is received in a damaged condition.
The customer reports the issue on the same day of delivery.
A continuous, unedited unboxing video clearly showing the sealed package, the entire opening process, and the damaged product is provided.

Refund requests that do not satisfy these requirements will not be approved.

9. Intellectual Property

All content on this website, including but not limited to:

Logos
Brand name
Product photographs
Images
Graphics
Videos
Text
Website design

is the property of Akshithara Jewels unless otherwise stated and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. User Conduct

You agree not to:

Use the website for any unlawful purpose.
Attempt to interfere with the website's operation or security.
Upload malicious software or harmful content.
Provide false or misleading information.
Violate any applicable laws while using the website.

11. Limitation of Liability

To the fullest extent permitted by law, Akshithara Jewels shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid by the customer for the applicable order.

12. Warranty Disclaimer

Except where required by applicable law, all products are provided "as is" and "as available." Akshithara Jewels makes no warranties, express or implied, regarding uninterrupted website availability or the suitability of products for any particular purpose.

13. Force Majeure

Akshithara Jewels shall not be responsible for delays or failure to perform obligations caused by events beyond our reasonable control, including but not limited to natural disasters, pandemics, strikes, war, government actions, customs delays, power failures, internet outages, or courier disruptions.

14. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms or the use of this website shall be subject to the exclusive jurisdiction of the competent courts having jurisdiction over the location of Akshithara Jewels' registered place of business.